Dollar amounts: When you include dollar amounts, you may get one input field or two fields separated by a decimal point.The remaining digits are represented by a series of periods or the letter X. For security reasons, we’ll only reveal a few digits (typically the last 3 or 4) of your account number. Account numbers: In most instances, you won’t get your complete account number online.Here are some helpful tips for using our sites and apps: We use design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile apps. We strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines, as well as requirements under the Twenty-First Century Communications and Video Accessibility Act of 2010. If you’re interested, please contact Chase Accessibility Services at 1-85. Card Sleeve: We offer a card-size envelope that you can slip your debit or credit card into which has the corresponding card information in braille or large font.To find a Chase ATM, use our convenient ATM/branch locator. To request headphones call 1-80, choose option 0 to speak to a representative. Customers can use standard headphones (⅛-inch jack) to hear the screen displayed information. Talking Automatic Teller Machines (ATMs): All Chase ATMs are speech enabled.Sign language interpreters/written notes: We can exchange notes in our branches or, for more complex or lengthy discussions, we can arrange an appointment with a qualified sign language interpreter at your local branch.Reader services: Our bankers will read and explain materials to customers who want help opening products/services or conducting financial transactions.Telecommunications Relay Service: We accept all telecommunication relay service calls, including video relay services (VRS).Go to your local branch or call a telephone banker at 1-80 to learn more about our information-reformatting services. Information reformatting: We can provide Chase documents, including monthly statements, in alternative formats such as large print, Braille, audio, or data CD.Raised-line checks are available in wallet or duplicate style you can order them like any other checks for your account. Guideline/raised-line checks: We offer our customers guideline/raised-line checks, which are larger (8 1/8" by 3") with embossed guidelines that are easy to feel. Some of the services we provide, free of charge, include: Chase is committed to making our products and services accessible to meet the banking and financial services needs of all our customers.
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